shipping and return policy

Shipping

All orders are processed within 2–5 business days. Once shipped, you will receive a confirmation email with tracking details.

  • Australia/New Zealand:
    Orders are shipped via Australia Post or UPS. Please allow 2–10 business days for delivery.

  • International Shipping:
    Orders are shipped via UPS. Shipping times vary by destination, typically ranging from 7–21 business days.
    Note: International customers are responsible for any customs duties or import taxes that may apply.

  • Local Pickup:
    Free local pickup is available from Perth, WA. You’ll receive an email when your order is ready to be collected.

  • Packaging:
    All artworks are carefully packaged to ensure they arrive in perfect condition. Prints are shipped flat.

Note: Processing times may be extended during peak periods or for custom items. If you need your order by a specific date, feel free to reach out before purchasing.

Returns & Exchanges

Due to the nature of handmade and original artwork, all sales are final. Please choose carefully.

However, if your item arrives damaged or there’s a problem with your order:

  • Contact me within 24 hours of delivery.

  • Include your order number, photos of the issue, and a description.

  • I’ll be happy to arrange a replacement (if applicable) or provide store credit.

Returns are not accepted for change of mind. For questions before purchasing, I’m always happy to help, just reach out via the contact page or email.